Introduction & Welcome

Module 1 - Fundamentals of Long Term Business Success

Learning Objectives, Business Challenges, & Customer Value Creating

Requirements for Customer Excellence

Requirements for Business Excellence

Core Business Processes

Fundamentals of Long Term Business Success Survey

Module 2 - Attracting & Developing Strategic Partners

The Strategic Alliance Opportunity

How to Build Lasting Relationships with Alliance Partners

Determining the Optimal Structure for the Alliance

Attracting & Developing Strategic Partners Survey

Module 3 – Delivering Solutions through Partners

Negotiating the Alliance

Marketing the Alliance

Managing the Alliance for Long Term Success

Delivering Solutions through Partners Survey

Q&A

Requirements for Customer Excellence

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